LENA & LAMORE JEWELRY DESIGNS
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Privacy Policy

This Privacy Policy describes how lenalamoredesigns.com (the “Site”  or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.


Collecting Personal Information

Device information

  • Examples of Personal Information collected: the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.


Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products  or services to you to fulfill our contract, to process your payment  information, arrange for shipping, and provide you with invoices and/or  order confirmations, communicate with you, screen our orders for  potential risk or fraud, and when in line with the preferences you have  shared with us, provide you with information or advertising relating to  our products or services.
  • Source of collection: collected from you.


Sharing Personal Information

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example:

  • We use Google Analytics to help us understand how our customers use  the Site. You can read more about how Google uses your Personal  Information here: https://policies.google.com/privacy?hl=en.
  • You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and  your interaction with our ads on other websites with our advertising  partners. We collect and share some of this information directly with  our advertising partners, and in some cases through the use of cookies  or other similar technologies (which you may consent to, depending on  your location).


For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads 
  • GOOGLE - https://www.google.com/settings/ads/anonymous 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


We may share your personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our  rights.



For more information about how targeted advertising works, you can  visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads 
  • GOOGLE - https://www.google.com/settings/ads/anonymous 


Additionally, you can opt out of some of these services by visiting 

the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Using Personal Information

We use your personal Information to provide our services to you,  which includes: offering products for sale, processing payments,  shipping and fulfillment of your order, and keeping you up to date on  new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you  are a resident of the European Economic Area (“EEA”), we process your  personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your  Personal Information for our records unless and until you ask us to  erase this information. For more information on your right of erasure,  please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to  processing based solely on automated decision-making (which includes  profiling), when that decision-making has a legal effect on you or  otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to  prevent fraud that does not have a legal or otherwise significant effect  on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed  transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

CCPA

If you are a resident of California, you have the right to access the  Personal Information we hold about you (also known as the ‘Right to  Know’), to port it to a new service, and to ask that your Personal  Information be corrected, updated, or erased. If you would like to  exercise these rights, please contact us through the contact information  below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

If you would like to designate an authorized agent to submit these  requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your  computer or device when you visit our Site. We use a number of different  cookies, including functional, performance, advertising, and social  media or content cookies. Cookies make your browsing experience better  by allowing the website to remember your actions and preferences (such  as login and region selection). This means you don’t have to re-enter  this information each time you return to the site or browse from one  page to another. Cookies also provide information on how people use the  website, for instance whether it’s their first time visiting or if they  are a frequent visitor.

The length of time that a cookie remains on your computer or mobile  device depends on whether it is a “persistent” or “session” cookie.  Session cookies last until you stop browsing and persistent cookies last  until they expire or are deleted. Most of the cookies we use are  persistent and will expire between 30 minutes and two years from the  date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in  mind that removing or blocking cookies can negatively impact your user  experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose  whether or not to accept cookies through your browser controls, often  found in your browser’s “Tools” or “Preferences” menu. For more  information on how to modify your browser settings or how to block,  manage or filter cookies can be found in your browser’s help file or  through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely  prevent how we share information with third parties such as our  advertising partners. To exercise your rights or opt-out of certain uses  of your information by these parties, please follow the instructions in  the “Behavioural Advertising” section above

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